Archive for the ‘Communications’ Category
The seven legged spider of brand experience
Share There is a lot built around the ‘brand experience’. It is an elusive quantity that has shifting facets – the experience when purchasing, when wearing or using what you have purchased, when receiving affirmation or ridicule from others because of what you have purchased and when dealing with the fact that your item has ...
Five core areas of Transdigital Communications-Planning™
Share 1. Audience Engagement Today, engaging and retaining customers means treating them both as an audience interested in information and entertainment, as well as a relevant consumer of a brand’s products and services. Effective audience engagement delivers revenue objectives and ensures that the brand is relevant to the different communities of interest it serves. 2. ...
Louis Vuitton’s walking tours of Shanghai, Beijing and Hong Kong
Share Author: Liesbeth den Toom and Bjarke Svendsen Original source: Springwise.com This year’s Summer Olympics focused new international interest on Beijing in particular and China in general, so it’s not surprising to see new products and services emerging with a Chinese twist. Case in point: a new series of MP3 audio tours of Chinese cities ...
What do McDonald’s, Colgate, and Tide have in common?
Share Author: Nigel Hollis Original source: Straight Talk with Nigel Hollis The answer is that they all recorded substantial increases in brand value between 2007 and 2008 as measured by Millward Brown Optimor’s 2008 BrandZ Top 100 Most Powerful Brands Ranking. Given that technology brands, including mobile providers, accounted for more than half the increase ...
A great brand experience adds value and promotes word of mouth
Share Author: Nigel Hollis Original source: Straight Talk with Nigel Hollis For a service company like an airline, financial institution, or rental car agency, good customer service is a critical part of a great brand experience. But all too often, companies like these fail to align their business logistics to deliver good service and their ...
Social shopping sites and new technologies are revolutionizing the shopping experience
Share Author: Katarina Gizzi Original source: Marketspace Advisor I’ve recently read an article by Jeffrey Rayport called Demand-Side Innovation: Where IT Meets Marketing, in which Jeffrey talks about the dramatic impact that technology has had on media and consumer behavior in the past few years and how the online social networking marketplace is changing today’s ...






